General Assistance Program
General Assistance provides temporary assistance with basic and special needs to
eligible Polk County residents. Individuals and families who are at risk due to
a temporary crisis and/or a mental or physical incapacity and who meet income guidelines
may be assisted.
What services can you benefit from?
The General Assistance office provides the following services:
- Services for Basic Needs
- Utility payments
- Household and Personal Items
- Services for Special Needs
- Funeral Services
- Property Tax Assistance
- Emergency Shelter
- Health Supplies
- Emergency Grant Programs
Are you eligible?
We assess an applicant’s eligibility mainly based on:
- Polk County residency
- income guidelines
- applicant’s circumstances
Call us at 286-2088 to find out more about our services. Or visit us, and a Social
Worker will help you determine your eligibility and/or help you seek additional
resources. Veterans, please contact Veteran Affairs
How do you apply?
The first step in any application is to present a valid picture I.D., social security card and verification
of all household income and expenses in the last 30 days.
Landlord statement properly completed
For Utilities Assistance
- Disconnect notice
- 12-month billing and payment history from utility company
For Other Services
- Statement of cost from vendor of needed service/items
- Agreement from vendor to accept payment voucher
To apply for financial assistance with a funeral, call 286-2088 for
detailed information. For information on property tax programs, call 286-3133.
How to contact us?
Polk County Department of Community, Family and Youth Services
2309 Euclid Avenue
Des Moines, Iowa 50310
Telephone: (515) 286-2088
Open Hours: 7:30 AM – 4:30 PM
Monday - Friday